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Frequently Asked Questions

Is Bottled Water a Better Quality than Tap Water?

Both tap water providers and bottled water providers must meet the same water quality standards and regulations. In fact, tap water providers are required to conduct more frequent water quality testing and reporting than bottled water providers. Tap water is a more budget-friendly choice that can cost approximately 1,000 times less than bottled water.

Is potentially contaminated water safe for bathing and shaving?

The water may be used for showering, baths, shaving and washing, if absolutely necessary, but don’t swallow water or allow it to get in your eyes, nose or mouth. Children and disabled individuals should have their bath supervised to make sure water is not ingested. Minimize bathing time. Though the risk of illness is minimal, individuals who have recent surgical wounds, have compromised immune systems, or have a chronic illness may want to consider using bottled or boiled (and cooled) water for cleansing until the advisory is lifted.

What are your office hours?

Our office is open Monday through Friday 8:00am to 4:30pm

Why Do Water Authority Employees Open Fire Hydrants?

Fire hydrants are opened to conduct regular water system flushing that removes any mineral build-up and sediment from the pipes and also to ensure that water circulates adequately throughout the system. Fire hydrants may also be opened to conduct fire-flow capability tests.